Contact Us
A person reads every email, and we aim to reply within 24–48 hours on business days.
support@squishyadventcalendar.com
What to include
If your question is about an existing order, please include your order number — it is in your confirmation email — and, if something arrived damaged, a photograph. That usually turns two days of back-and-forth into one reply.
Ordering for a specific date
This is a dated product. If you need it in hand by December 1st, or by any other date, email us before you order and we will tell you whether it is realistic rather than guess on your behalf. See our Shipping Policy.
Returns
Start a return by emailing us for an RMA number. The full terms, including what happens once a door has been opened, are in our Refund Policy.
Where we ship
The United States and Canada.